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Privacy policy

B. WEBSITE PRIVACY POLICY
Last updated 16 February 2011.

B1.  Discovery Design Limited and its website www.discoverydesign.co.uk complies with the principles of the Data Protection Act 1998 when dealing with all data received from visitors to the website and from their communications by other means.  We are fully committed to the protection of the individual privacy of our customers and the confidential personal information they provide.

B2.  We only hold the data necessary to be able to;
    •    Undertake payment, billing and accountancy functions
    •    Inform you of new products, services and offers, plus updates to our website
    •    Assist us in our market research to enhance our products and services

We only hold personal data for as long as necessary. Once data is no longer needed it is deleted from our files. We never sell, rent or exchange mailing lists.

B3.  We do not store financial details (credit or debit card numbers).

B4.  In accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003, we never send bulk unsolicited emails, (popularly known as Spam) to email addresses.

B5.  We may send emails to existing customers or prospective customers who have enquired or registered with us, regarding products or services directly provided by us. All emails sent by us will be clearly marked as originating from us. All such emails will also include clear instructions on how to unsubscribe from our email service and any future emails. Such instructions will either include a link to a page to unsubscribe or a valid email address to which you should reply, with “unsubscribe” as the email subject heading.

B6.  Our website uses "cookies" to track use of the website via such as Google Analytics and also to allow customers to purchase from our website. Please note that these cookies do not contain or pass any personal, confidential or financial information or any other information that could be used to identify individual visitors or customers purchasing from our website. A cookie is a set of data sent from the website to your browser and then stored on your PC system. Please note that you are free to reject cookies and this can be achieved by changing the settings in your web browser software on your computer. However, for purely technical reasons this may prevent you from purchasing from our website. This is because anonymous cookies are commonly used to keep track of the contents of customers’ shopping baskets or trolleys during the checkout process. This facility ensures that the items added to or removed from your basket are accurately stated when you go to pay.

B7.  We may also make reply contact by telephone, fax or mail with any existing customers or prospective customers who have enquired or registered with us even though they may also be registered with organisations prohibiting unsolicited contact such as the Telephone Preference Service, Corporate Telephone Preference Service, Fax Preference Service, Corporate Fax Preference Service, Mail Preference Service and Corporate Mail Preference Service. Withdrawal of this permission related to future information, research and marketing purposes regarding our website and products must be made in writing by either email to registrations@discoverydesign.co.uk or for confirmation of receipt by Recorded Delivery Post.

B8.  If you have any questions relating to our Privacy Policy please email us at registrations@discoverydesign.co.uk or write to us at the address below.

B9. OUR DETAILS

Website Publisher's Company Name: Discovery Design Limited.
Business Address: Suite 24, Innovation House, South Church Enterprise Park, Bishop Auckland, Co Durham, DL14 6XB.
Registration Details: We are registered in England & Wales under Company registration number 3556279.
Registered Office: Bank Chambers, 5 Kensington, Cockton Hill Road, Bishop Auckland, County Durham, DL14 6HX.
VAT Registration Number: 733 9736 05.

B10.  OUR CONTACT DETAILS:
Email: enquiries@discoverydesign.co.uk
Telephone (from within the UK): 0845 900 3201  -  Telephone (International): +44 845 900 3201
Fax (from within the UK): 0845 900 3233  -  Fax (International): +44 845 900 3233

(The Website Privacy Policy is based on legal documents purchased from www.compactlaw.co.uk  - Copyright www.compactlaw.co.uk - All Rights Reserved / Version 3.0).